FAQ

This post is also available in: deDeutsch (German)

General questions

  • Question: The plugin stopped working for me. In the setup panel the status is ready. On the page it shows the Amazon box, but the box is empty.

Answer: In this case, please first clear up the cache to be sure no faulty data is still retrieved from there. If that did not help, try this: Put in some made up values for the Amazon credential keys, save, then go back in with the real values.

If that did not help either, it is quite likely that your Amazon account is not authorized to use the Amazon Advertising API. This has something to do with the changes, Amazon made in late August 2012. I wrote a detailed explanation about this issue. If you think your account should be all right and you do not have another (seller) account, please contact Amazon to active your account for the Advertising API as described in the link above.

This is what a user wrote me after solving this issue:
“I had registered for the Amazon Affiliates program. But that is not the group that handles the Product Advertsing API. The group that handles the PA-API is called the Amazon Assoiciates program.”
This means you have to be an Amazon Associate to be able to use AmazonSimpleAdmin. For more information please visit: http://affiliate-program.amazon.com/gp/associates/join

  • Q: Why do the rating stars show up empty although there are ratings on the product page?

If you experience empty rating stars on your site although the product has ratings, it is very likely that ASA ran into the captcha on the product ratings site. By default, ASA reads the ratings from that page every time the product gets refreshed via the API. If you have many products on a page which have to be refreshed, the ratings page will get accessed many times in a short time. Sooner or later this will lead to running into a captcha. This issue has been addressed with ASA2’s advanced ratings mode. It is a very sophisticated feature and therefore only available in the premium version. Read more at docs.getasa2.com/ratings.html

  • Q: Do I have to embed an Amazon logo with every product?

As an Amazon Affiliate you do not have to include a Amazon logo, but you can if you follow the Trademark Guidelines (https://affiliate-program.amazon.com/gp/associates/help/operating/amazonmarks/).

You must, however, clearly state the following on your site: “[Insert your name] is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to [insert the applicable site name (amazon.com, amazonsupply.com, or myhabit.com)].”
(taken from https://affiliate-program.amazon.com/gp/associates/agreement/, “10. Identifying Yourself as an Associate”). Like in the imprint of your site.

  • Q: For category music CDs what is the placeholders for artist?

A: {$Artist}

  • Q: Are there any special placeholders for MP3 downloads?

A: There is a special built-in template for mp3 files. Use

[asa mp3]ASIN[/asa]

  • Q: The plugin does not show the price for Kindle ebooks correctly.

A: Unfortunately the Amazon webservice does not support Kindle prices at the moment. See https://forums.aws.amazon.com/thread.jspa?messageID=208072

  • Q: I get the PHP-Error: Warning: domdocument::domdocument() expects at least 1 parameter, 0 given in \wp-path\plugins\amazonsimpleadmin\lib\Zend\Service\Amazon.php on line 129

A: There are two very similarly named PHP extensions, dom and dom_xml – the dom extension is built into php5 and loading the dom_xml extension (designed for php4) will override the default extension. I suspect that loading php_domxml.dll (on Windows) in your php.ini is the cause of this problem. Try to disable it and see if that helps.

  • Q: Can I change the image files for the rating stars?

A: Yes. You can find the image files in the template’s subfolder “img”: stars-1.gif … starts-5.gif. Just remember to backup your customized files before updating the plugin.

  • Q: Is it possible to add a “Add Product To Wishlist” Button?

A: One way is to set up a button here: http://www.amazon.com/wishlist/vendor-button and include the script into your template file with included placeholders for ASIN, image URL and product URL like:

<div style="display: none;" id="AUWLBkURL.{$ASIN}">{$AmazonUrl}</div>
<div style="display: none;" id="AUWLBkImage.{$ASIN}">{$SmallImageUrl}</div> 
<script id="AddToAUWLButton.{$ASIN}" language="JavaScript1.2" type="text/javascript" src="http://www.amazon.com/wishlist/bookmarklet/getbutton.js?name={$ASIN}"></script>

 

  • Q: How can I use a custom field with the ASIN to include a product in a post?

You can achieve this with the function “asa_item”. You could place a custom field “ASIN” in you post where you put in the ASIN of the Amazon product. In your single.php you can use this code:

<?php echo asa_item(get_post_meta($post->ID, 'ASIN', true)); ?>

This will display the default template just like you were using the asa-shortcode in your post text. You can use a custom template name as second parameter, like:

<?php echo asa_item(get_post_meta($post->ID, 'ASIN', true), 'my_custom_template'); ?>

How to create custom templates is described in the step by step guide: http://www.wp-amazon-plugin.com/guide/

  • Q: Is there a PHP function for collections I can use in my theme templates?

Yes. This is how you could implement a collection in your theme template maybe for automatic adervtising. It shows one product of the collection:

<?php 
echo $asa->parseContent( "
" ); 
?>

For example place this after the_content() function. In this example “advertisement” is the name of the ASA template file and “your_collection_name” is the name of the collection you want to use for advertising. You even could combine this with a custom field for the collection name so you can decide which collection should be used for advertising on a page:

<?php 
$collection = get_post_meta($post->ID, "ad_collection", true); echo $asa->parseContent( "
" ); 
?>

 

  • Q: Will it work with my theme?

If you are using a sophisticated theme, it is very likely that ASA will work just fine with it.

Setup Errors

Setting up the plugin with your Amazon Keys can lead to some errors. Here is a list of the most common:

  • Error: RequestThrottled: AWS Access Key ID: ######. You are submitting requests too quickly. Please retry your requests at a slower rate.

Explanation: This error indicates your application is submitting requests faster than allowed by the IP or account. ASA1 tries to avoid this by caching, but this is not always possible, e.g. if your site is visited irregularly and the cache for all products on a page has expired. In this case, to refresh the products, which are sent in an uncontrolled sequence and may result in this API error. Currently (early 2019) many users of the Amazon API experience this issue in general (not only with ASA): https://forums.aws.amazon.com/message.jspa?messageID=826010

Solution: This is an issue with the API. Amazon (as usual) does not comment on this and leaves its users, who want to generate traffic and sales, alone. We can only hope that Amazon will become aware of these problems and improve them. At the moment, the best approach is to use ASA2, which can do updates on the server side via cronjobs, which can be set up to run e.g. every five minutes to prevent simultaneous requests.

  • Error: InvalidClientTokenId: The AWS Access Key Id you provided does not exist in our records.

Solution: Check if your Amazon Access Key ID is correct.

  • Error: SignatureDoesNotMatch: The request signature we calculated does not match the signature you provided. Check your AWS Secret Access Key and signing method. Consult the service documentation for details.

Solution: Check if your Amazon Secret Access Key is correct.

  • Error: RequestExpired: Request has expired. Timestamp date is 2011-11-19T17:01:04.000Z.

Solution: Most likely the server time is wrong. Please check that or contact your server administration. The timestamp should fit to the current UTC time you can find for example here: http://www.worldtimeserver.com/current_time_in_UTC.aspx

  • Error: Unable to Connect to tcp://webservices.amazon.com:80. Error #0: php_network_getaddresses: getaddrinfo failed: nodename nor servname provided, or not known

Solution: The plugin is unable to connect to the Amazon webservice. This is most likely if there is no connection to the Internet or the Amazon webservice URL.

  • Error: Connection to Amazon Webservice failed. Please check the mandatory data.

Solution: To build a valid Amazon webservice request all values of the setup form are mandatory (Amazon Access Key ID, Amazon Secret Access Key, Tracking ID and Country code). Please check if you filled in the setup form completely and that all values are stored when you refresh the setup panel.

Get ASA2

This post is also available in: deDeutsch (German)

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ande
ande
9 years ago

hi timo, how can add no follow in amazon url? is it possible?

david
david
Reply to  Timo
5 years ago

Hi
Where can I find the template to edit this?

Thanks

trackback
9 years ago

[…] it will be shown on the plugin’s setup panel. A list of common errors can be found here: http://www.wp-amazon-plugin.com/faq/#setup_errors The debug mode can be activated on the setup panel by clicking the option “Activate […]

ande
ande
9 years ago

yes, it works thanks for your help. great plugin and much appreciated.

Ben
Ben
8 years ago

Hi Timo,

ist there a way to chance language settings?
for my german readers “Preis” instead of “Price” would be nice 😉

Thanks,
Ben

PS: Gute Arbeit!

Ben
Ben
8 years ago

Perfect! Works 🙂

Ioannis Gkourtzounis
Ioannis Gkourtzounis
8 years ago

Is it possible to use a shortcode that will give me just the price of a product in numerical data? Thank you.

Ioannis Gkourtzounis
Ioannis Gkourtzounis
Reply to  Timo
8 years ago

how exactly can i use the placeholder? thank you

Ioannis Gkourtzounis
Ioannis Gkourtzounis
Reply to  Timo
8 years ago

all i need is a shortcode in my post

Ioannis Gkourtzounis
Ioannis Gkourtzounis
Reply to  Timo
8 years ago

I found it. I just had to make a new template with only this code:
{$AmazonPrice}

Ioannis Gkourtzounis
Ioannis Gkourtzounis
8 years ago

What exactly does the cache setting do?

I have activated but i have a difference in the prices between my site and amazon

Ioannis Gkourtzounis
Ioannis Gkourtzounis
Reply to  Ioannis Gkourtzounis
8 years ago

https://www.amazon.com/dp/B0068MNNOE/?tag=novoblu-20

amazon price: $19.99

http://novoblu.com/uncategorized/test-post/

using your plugin with a shortcode to give me just the number of the price: $24.99

can you tell me what’s wrong?

Ioannis Gkourtzounis
Ioannis Gkourtzounis
Reply to  Ioannis Gkourtzounis
8 years ago

It looks right now. dont know why there was a difference in price.

Ioannis Gkourtzounis
Ioannis Gkourtzounis
Reply to  Timo
8 years ago

The prices break up.

Right now in my website, using your plugin:
http://novoblu.com/featured/rambo-iii-2008/
$8.23

In amazon:
https://www.amazon.com/dp/B0015XHP3Q/?tag=novoblu-20
$7.99

I have enabled and disabled cache, no difference.

Can you give me any advice?
Thanks

Tom
Tom
8 years ago

Okay I am a dork. Created collection list of: Recommended Reading (put a space between two words). Then selected a 100 books….now can’t get collection to pull in my page.

Is there a way to edit the collection name so I can put: Recommended_Reading or Recommended-Reading?

hitesh
8 years ago

in our web site how the user enter Review and Rating in amazon product

me
me
8 years ago

I installed it using one theme I then switched to a different theme. The plugin fails. So, I tried 2 or 3 others and it continues to fail. So I reverted to the original and walla it works again. It doesn’t save any time or work. The only thing different is the appearance of the individual links. Big deal. How can I get an entire category without doing one product at a time?

Basically, the plugin is useless. It doesn’t do anything I couldn’t do myself coping and pasting one link at a time from amazon.

Alba
7 years ago

Tested with Genesis Framework. Fabric Theme and it works:
kttp://www.minicunasbaratas.net

Alba
7 years ago

I’m sorry. Wrong link. That’s the right link: http://www.minicunasbaratas.net/tienda

Peter Grieten
7 years ago

Thanks for you very much for your ASA Plugin. I am a retired Dutchman who likes to earn a bit of pocket money. So i try to learn to make money online. I bought WPiFeature Pro to build my website. I created a new page called Office products. With the help of ASA plugin collection I created the collection “Office products” If I press browse I see the 9 items of the collection. In the Office product page I place: [asa_collection]Office_products[/asa_collection] according to this guide. I also uploaded Cache, cache is writable After publishing the page I do not see… Read more »

Holger
Holger
Reply to  Peter Grieten
7 years ago

Hi Peter,
looks like the problem is the missing underline in your collections name.

Try [asa_collection]Office products[/asa_collection]
without the underline between the words (not shure if this works).

Or better save your collection with the underscore in the Name. Then it should work.

Peter Grieten
7 years ago

Hello Holger,

Sorry for my late reply.
Thanks very much for your answer. I am happy to tell you that it works without underscore.
Kind regards, Peter

Holger
Holger
7 years ago

Timo, ich möchte eine collection in meinem template ausgeben. Leider scheitern alle optionen der Dokumentation. Die oben beschriebene Function geht leider nicht echo $asa->parseContent( '[asa_collection mein-asa-template, type=random, items=3]meine-asa-collection[/asa_collection]' ); und produziert diesen Fehler Fatal error: Call to a member function parseContent() on a non-object in.... ich hab es noch über echo do_shortcode ( '[asa_collection mein-asa-template, type=random, items=3]meine-asa-collection[/asa_collection]' ); ?> versucht, was mir aber nur den Shortcode selber ausgibt?! Die im Plugin beschriebene Methode asa_collection (meine-asa-collection, latest, mein-asa-template); gibt mir zwar ein Produkt aus, ignoriert aber meine template datei. Auch kann ich nicht die anzahl und sortierung festlegen (random anstatt latest… Read more »

flippn
7 years ago

Trying to setup plugin but keep getting this message

Error: Unable to Connect to tcp://webservices.amazon.com:80. Error #13: Permission denied

any ideas how to remedy?

Roxana
7 years ago

Intento colocar mis productos en mi blog, y me sale este error :

[asa_collection default, type=latest, items=0]Los más buscados[/asa_collection]

Gabor Barat
Gabor Barat
7 years ago

Hey, great plugin, thanks for your hard work! 🙂 Though I came across some problems when using the “asa_item” function. (I’m trying to retrieve and store Amazon product data when the user adds a custom post type ‘book’ post in the admin. It is for a ‘Recommended Books’ section, where every ‘book’ post is an Amazon book, and I would like to populate the post title automatically.) It seems that the ‘asa_item’ function outputs data instead of returning it; this is what I see: Warning: Cannot modify header information – headers already sent by (output started at \wp-content\plugins\amazonsimpleadmin\AsaCustomerReviews.php:141) in \wp-includes\pluggable.php… Read more »

Gabor Barat
Gabor Barat
Reply to  Gabor Barat
7 years ago

Oh, it stripped out some of my markings under “here is what I see”. Anyway, the important part is: my custom template data is also outputted, above the warnings about the header.

Gabor Barat
Gabor Barat
Reply to  Gabor Barat
7 years ago

Managed to find the solution: to use ‘asa_get_item’ instead of ‘asa_item’. The confusion was caused by the ‘How can I use a custom field with the ASIN to include a product in a post?’ section above. It mentions ‘echo asa_item()’ instead of ‘echo asa_get_item()’ or simply ‘asa_item()’.

Anyhow, cheers, and keep up the good work! 🙂

Jan
Jan
7 years ago

Hello 🙂
I get the following error:
Error: Unable to Connect to tcp://ecs.amazonaws.de:80. Error #13: Permission denied

My hosting company says they need the IP to allow it to communicate. Do you have the IP Adress for this task?

Thanks in advance

John Maxes
7 years ago

Does this plugin even works on all amazon local besides amazon.com?

handy spion
7 years ago

After I initially left a comment I seem to have clicked
on the -Notify me when new comments are added- checkbox and from now on every time a
comment is added I receive four emails with the same comment.
Perhaps there is a means you are able to remove me from that service?
Cheers!

Nick Lamp
7 years ago

Great plugin! Thanks for the information.

tschinkes
tschinkes
7 years ago

Hi, first your plugin is great, thanx!
I have a question, i’d like to use the other images of a product, not the first from amazon directly, is there a chance to use the other images with your plugin?

Yama
7 years ago

Hi Timo,

I’ve installed your plugin when during the setup it always give me the setup error as mentioned above. I am sure about all the details I input.

Please advice. Thanks.

Nenad
6 years ago

Hi Timo. First of all, I’d like to thank you for this handsome plugin. I’ve been using it for about a year, and I’ve never had any problem with it. I’ve used it in my sidebar and it’s worked perfectly. But this morning i had a terrible surprise. The all products were disappeared and the all collections were empty. I got a Status Message: NOT READY. Error: Unable to Connect to tcp://webservices.amazon.com:80. Error #0: php_network_getaddresses: getaddrinfo failed: Temporary failure in name resolution I didn’t do anything with the plugin or amazon so no idea what happened? Could you, please help… Read more »

Nenad
6 years ago

Thanks Timo,
Is seems to me you are right.
I didn’t do anything and after some time all was like before.

Basti
Basti
6 years ago

Regarding the Error: RequestExpired
Where can I set the time in WordPress?

Rick
6 years ago

Great plugin, thanks!

Phlow
Phlow
6 years ago

Hej Timo, Dein Super-Plugin hat bisher immer einwandfrei funktioniert. Heute morgen waren dann die Produktdaten verschwunden, auch das Plugin sagte “Not ready”, jedoch hatte ich zuerst keine Fehlermeldung. Habe dann eine neue Amazon Access Key ID und Secret Access Key generiert, eingetragen und gespeichert und erhalte jetzt die folgende Fehlermeldung. Vermutlich hängt das mit meinen Amazon-Einstellungen zusammen, jedoch durchschaue ich den ganzen Kram mit Amazon API nicht so richtig. Laut der Fehlermeldung im Plugin “Error: Unable to Connect to tcp://ecs.amazonaws.de:80. Error #13: Permission denied” kann ich auf den Service nicht zugreifen. Ich habe gesehen, dass ein Jan am 14.5.2013 auch… Read more »

ken
ken
5 years ago

Hi, Amazon require us to include price disclaimer if the cache data (price etc) more than 1 hours, how to get the date/time when we retrieve the data from amazon ?

ken
ken
5 years ago

Thanks Timo, and the latest version 0.9.14, {$AmazonPriceFormatted} get the lowest price, not the sale price on amazon, but the previous version 0.9.13 get the right sale price, so i still use 0.9.13 version.

Basti
5 years ago

Hallo Timo,

Ich komme einfach nicht weiter und habe mir sämtliche Fragen hier durchgelesen, finde aber keine Lösung.

Ich erhalte (trotz guter Internetverbindung :)) nach Installation und erstelltem Account im APP folgende Nachricht:

Error: Unable to Connect to tcp://ecs.amazonaws.de:80. Error #:

Das Problem existiert seit gut 2 Stunden. WP-Theme ist Twenty Twelve

Besten Gruß

Basti

Matthias
Matthias
5 years ago

Hallo Timo,

gibt es eine Möglichkeiten, mehrere und unterschiedliche Tracking-Ids zu verwenden?

Schöne Grüße

Matthias

Sara
5 years ago

Hallo Basti,

hast du dein Problem gelöst? Ich habe zurzeit ein ähnliches Problem und wollte mal fragen wie du es gelöst hast!

Matthias
Matthias
5 years ago

Hallo Timo,

das PlugIn ist wirklich eine tolle Hilfe!

Gibt es einen Zeitplan, wann mit ASA 2 zu rechnen ist?

Schöne Grüße

Matthias

Matthias
Matthias
5 years ago

Hallo Timo,

Oktober ist ja schon rum, aber Planung häufig auch Abweichungsanalyse 😉 Kommt ASA 2 im November?

Außerdem folgende Frage: Wir verwenden den Platzhalter für den UVP-Preis. Leider schreiben einige Händler lediglich “Statt” anstelle des “Unterverb. Preisempf.”. Hast du dafür auch einen Platzhalter bereit, damit wir das durchgestrichene Statt inkl. Preis anzeigen können?

Schöne Grüße

Matthias

Stephan
Stephan
5 years ago

Hallo Timo, ich schalte mich da schnell mal dazu 😉

Deinen oben vorgeschlagenen Platzhalter (“{$ListPriceFormatted}”) haben wir schon eingebaut. Dieser liefert auch schön den UVP Preis, wenn einer beim Produkt gesetzt ist.

Das Problem ist, dass es öfter auch einen “Statt”-Preis gibt. Ein Beispiel findet du hier:

https://www.amazon.de/dp/B00QKPZGSU/?tag=hhessdedasher-21

Leider wird mit dem obigen Platzhalter dieser Preis nicht ausgelesen und einen anderen Platzhalter fand ich nicht. Da dieser Preis aber durchaus die Amazon Anzeigen aufwerten würde, wäre es schön, diesen auch in ein Template einbauen zu können.

Beste Grüße,

Stephan

 

Klaus
4 years ago

Moin Timo,

meinst du ASA 2 kommt jetzt im Janunar?

Viele Grüße

Klaus

Timo
Admin
Reply to  Klaus
4 years ago

Hi Klaus,
ja, ich habe es bisher nur per Newsletter angekündigt und noch nicht hier auf der Seite.

ASA 2 ist jetzt erhältlich! -> https://getasa2.com/

Klaus
4 years ago

Hey Timo,

super, vielen Dank für die Info!

Viele Grüße

Klaus

 

Alex
Alex
4 years ago

Hi Timo!

Weißt du warum die API für Amazon nach einer gewissen Zeit in Tablepress -1 ausgibt?

Liebe Grüße

Timo
Admin
Reply to  Alex
4 years ago

Hi Alex,
das hängt in den meisten Fällen mit dem Cache zusammen. Wenn die Zeit überschritten ist und der Cache neu befüllt wird, kann es dazu kommen, dass zu viele Produkte in zu kurzer Zeit angefordert werden. Dann schlägt das Request Limit zu (https://www.amazon.com/dp//?tag=) und der AJAX Task endet. In solchen Fällen hilft es, alle aktiven Caches zu leeren.
Mit ASA 2 passiert das nicht mehr. Mit dem Repo hat es einen mächtigen Zwischenspeicher, der sogar serverseitig, kontrolliert befüllt werden kann. Hinzu kommen noch Template- und Objekt-Cache. (https://getasa2.com/)

Alex
Alex
Reply to  Timo
4 years ago

Danke für die schnelle antwort! was kann ich dagegen tun? wenn ich die tabelle neu speichere ohne etwas geändert zu haben funktioniert es wieder… ich möchte aber nicht mindestens 1mal am tag diese tabelle wieder abspeichern.

Samet
4 years ago

Hi Timo,

ich habe aktuell noch die kostenlose Version und möchte es vor dem Kauf erst mal testen etc. aber ich habe irgendwie ein Problem.

Meine Amazon Access Key ID, Secret Access Key und Amazon Tracking ID funktionieren nicht. Habe die Schlüssel genau wie in deiner Anleitung erstellt und habe eine Tracking ID aus meinem Partnernet Konto genommen.

Habe schon ein halbes Dutzend neuer Schlüssel erstellt aber es will einfach keine Verbindung erstellen.

Kannst Du mir vielleicht da mal weiterhelfen, wäre dir sehr Dankbar.

Samet

Oliver
Oliver
4 years ago

Hello Timo,

I am running WordPress 4.5.1 and have just downloaded your great plugin, however when I enter my amazon details I get the error;

Error: Unable to Connect to tcp://ecs.amazonaws.co.uk:80. Error #110: Connection timed out

I have since expanded my PHP memory to see if this would resolve the time out but it hasn’t, any idea what I could do to resolve the problem?

Thanks

Oliver

Kitten
4 years ago

Tremendous things here. I’m very glad to see your article.
Thanks so much and I’m looking forward to contact you.

Will you please drop me a e-mail?

InstallationComplete
InstallationComplete
4 years ago

Hello – I’m getting this error when trying to use the plugin.

http://screencast.com/t/sjFX74vcSL

I’ve tripled checked my credentials.

Thanks

Nick muncer
Nick muncer
Reply to  InstallationComplete
4 years ago

Hi,
I did get the same error, did you find the answer on how to solve it?

Thanks

James King
4 years ago

Hi,

I am using ASA2 on my site and its working well. What I would like to do is to update the target for the reviews button.

It currenlty opens to the old style amazon review pages eg:

https://www.amazon.com/dp//?tag=optfit-20

I would like it to go to the new style user reviews page here:

https://www.amazon.com/dp/B009P9ROII/?tag=

Is this possible?

Thanks
James

Timo
Admin
Reply to  James King
4 years ago

Hi James, the URL which is used in the included templates is the iframe compatible URL Amazon delivers via the API. But you can change the URL in custom templates as you want. As I can see, the new page URL format is “https://www.amazon.com/product-reviews/ASIN/”, so the template code for ASA 2 would be:
{{ AmazonHomepage }}product-reviews/{{ ASIN }}/atag={{ AssociateId }}

Super Nguyen
4 years ago

Hi.

I have a problem with this plugin. In some posts more than 7 products, ASA sometime can’t load all of them, the final products are usually skipped.

Sedo
Sedo
4 years ago

Hallo,

das Plugin ist super, jedoch habe ich ein Problem. Bei mir werden die Sterne und Bewertungen zwar angezeigt, jedoch sind die Sterne leer und bei Bewertungen stehen 0? Am Anfang hat er alles angezeigt aber nach ungefähr 9 Artikel kam dann dieses Problem? Was mache ich falsch? Gibt es da Einschränkungen für wie viele Artikel ich das verwende oder muss ich etwas anderes machen?

Björn
Björn
3 years ago

Error: InvalidClientTokenId: The AWS Access Key Id you provided does not exist in our records.

Solution: Check if your Amazon Access Key ID is correct.

 

 

But it is… Does it take some time to get found?

Thanks in advance

Timo
Admin
Reply to  Björn
3 years ago

Hi Björn, I am not sure if it takes some time until your AWS account gets activated for the Amazon Product Advertising API. In case you still get that error, please contact Amazon support.

Carol
Carol
1 year ago

Hello,

what we got this error message

Fehler: Error calling PA-API 5.0! HTTP Status Code: 0 Error Message: [0] cURL error 77: error setting certificate verify locations: CAfile: /etc/php/cacert.pem CApath: /etc/ssl/certs (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)

Our site is using Let’s Encrypt SSL and all is working fine with it. Any idea?

Thank you

Timo
Admin
Reply to  Carol
1 year ago

Hi Carol,
thanks for your feedback. This looks like a server side issue with the cURL lib. Have you already asked your webhost for support?

Kurt Lemke
9 months ago

I install this plugin two day ago, and everything was right, but today i’m no connected an appear this error:

Error: Error calling PA-API 5.0! HTTP Status Code: 503 Error Message: [503] Server error: POST https://webservices.amazon.es/paapi5/searchitems resulted in a 503 Service Unavailable response:

Timo
Admin
Reply to  Kurt Lemke
9 months ago

The message indicates that the PA API was temporarily unavailable. In this case there is unfortunately nothing I can do. Does it still come to this error?

Stephan
8 months ago

Hi there Timo. I am currently using another amazon plugin for my website but want to change to the ASA 2 Pro solution sooner than later. Will there be some sort of Black Friday offer this year?

Timo
Admin
Reply to  Stephan
8 months ago

Hi Stephan,
sure, there is a Black Friday Sale for ASA2 every year. If you contact me directly via http://bit.ly/asa-support, I can give you more details.

Florian
Florian
6 months ago

Hallo,

ich bekomme leider die Fehlermeldung:

Fehler: Error calling PA-API 5.0! HTTP Status Code: 429 Error Type: TooManyRequests Error Message: The request was denied due to request throttling. Please verify the number of requests made per second to the Amazon Product Advertising API.

…der Status steht damit auf “Nicht verbunden”.

Kann ich das irgendwie lösen?

Schöne Grüße

Florian

Timo
Timo
Reply to  Florian
6 months ago

Hi Florian,
hast du dir schon mal das angeschaut?: http://bit.ly/asa2kb-TooManyRequests

David
David
6 months ago

Hallo,
alle Links kommen dank WordPress als target=”_blank” rel=”nofollow noopener noreferrer” raus, das heißt werden nicht getrackt. Wie bekommt man es hin, dass die Affiliate Links im selben Fenster öffnen (damit fällt noopener noreferrer weg) und das Tracking somit erfolgt?

Timo
Admin
Reply to  David
6 months ago

Das “noreferrer” wird von WordPress gesetzt, nicht von ASA. Entweder du erstellst dir Duplikate der Templates ohne target=”_blank” oder du schaust nach Mitteln, um das “noreferrer” wieder zu entfernen, wie es z.B. in diesem Artikel beschrieben wird: https://wpbloggerassist.com/remove-noreferrer-in-gutenberg-from-the-latest-wordpress-update/